What is Able?


What is our solution?


We simplify and automate the processes that prevent new hires from getting to work so customers can hire up to 90% faster at half the cost. Able's onboarding automation empowers you to improve the candidate experience, streamline complex hiring workflows, and ensure every employee has a great first day.


Who are our customers and who uses our software?

Our customers are organizations in the staffing industry; from light-industrial staffing, to travel nursing and medical staffing. Recruiters from these organizations use our software to help streamline the onboarding of Candidates into Jobs.


How do customers use our software?

Recruiters use our software to assign tasks and manage their relationship with Candidates; Candidates use our software to complete onboarding tasks like completing forms digitally and providing credential details.


Where is our software used?

Able is a web-based solution currently serving customers in the United States and Canada.



The Core Experiences


Candidate and Recruiter Experiences


At its simplest, the Able software solution is broken up into two primary experiences: Candidate Experience and Recruiter Experience. Candidate Experience – colloquially known within the company as Profile – is the primary application through which Candidates manage their personal information, complete tasks, and electronically sign documents. People using the Candidate Experience are attempting to finish up the tasks required for them to be placed for a job. They may be referred to as Applicants or Candidates interchangeably; or as Employees, depending on their current employment status. 


The Recruiter Experience, known throughout the company and amongst our customer-base as WFM (Workflow Manager), is the primary application by which Recruiters manager the onboarding tasks that are assigned to Candidates. From here, various levels Recruiters can assign and monitor the work completed by Applicants. WFM is a middle/back office solution and is not accessible to Candidates.

Simply put: Able’s Prime Directive is to allow Recruiters to ask for information, and provide a Candidate a means to provide that information.

Naturally, Candidates and Recruiters have one primary objective on which they can align: obtaining or maintaining employment as quickly and as effectively as possible. Outside of the primary objective, the software needs to satisfy the goals of each user group through shared components. Generally speaking, each component is the Able solution is designed such that it has a Recruiter Experience and a Candidate Experience. The Recruiter Experience is tuned to improving operational efficiency of the organization, whereas the Candidate Experience is tuned more towards delightful, fast, and engaging interactions that are more based on consumer-driven expectations.


Interoperability and Integrations with Other Services


Lastly, it’s important to note the Able is by no means an operational hub of a staffing or hiring organization. Able sits within a rich ecosystem of tools and software aimed at the staffing and recruiting industry. Instead of monolithic software systems managing every detail of the experience rather poorly, the participants of this ecosystem deliver one or two core experiences, which all must integrate with one another in order to form the whole. 


This motivation is complicated by the lack of standards bodies or working groups focused on data interoperability. Despite the challenges, Able is expected (like all of the other solutions) to integrate neatly with these players. Bullhorn is by far the largest solution, with a nearly ubiquitous ATS that  is used by a large portion of the industry. As time goes on, we are expected to be aware of events that occur in these systems and automate actions based on those events. 


Able ought to be judged by how little time users spend interacting with these two primary experiences.



Nuts and Bolts


With the preamble out of the way, prepare for a list of Components which have both Recruiter Experiences and Candidate Experiences. Each of the components here has (will have) a detailed breakdown of the intended use and actual use.


Components with both Recruiter and Candidate Experiences


With the preamble out of the way, prepare for a list of Components which have both Recruiter Experiences and Candidate Experiences. Each of the components here has (will have) a detailed breakdown of the intended use and actual use.


  • Online Applications 
  • Onboarding
  • Credentials
  • Skills Checklists
  • I-9
  • Placements
  • Applicant Profile Management
    • Job Preferences and Availability    
    • Education History
    • Work History
    • Professional References
  • Referrals



Components with only Recruiter Experiences


Dashboard

E-Verify

Interviews

Analytics

Clients

Form Management


Components with only Candidate Experiences


Notifications

Tasks List

Jobs Applied For

Onboarding History

Employee Resources

Healthcare