Introduction


Able supports staffing organizations who operate in both the United States and Canada. For customers based in US or Canada, they may only do business in their primary country of operation. This makes it unnecessary to prompt Applicants for a country in which they reside; Applicants should also never be prompted to select a State or Province which doesn’t exist in the country in which they reside.

With the introduction of the Enable Country Selection config, we’re now making it easier to give customers control over the Recruiter and Candidate experience around country and locale, while providing more sensible defaults based on the customer’s economic nexus.

Feature Glossary


There are no glossary terms specific to Enable Country Selection

Recruiter Experience


Using “Add an Applicant”

Whenever a Recruiter is creating a new Applicant using the Add Applicant view, they will retain the ability to choose the Country in which the Applicant resides, regardless of the status of the Enable Country Selection configuration.

The Add Applicant view will now set the Country field to the same country that is associated with the customer’s Primary location, as specified in Configuration > Settings > Location


Using “Quick Add”

Whenever a Recruiter creates a new Applicant using the Quick Add experience, there is no country selection prompted. The new Applicant will be created with their Country record set to the same country that is associated with the customer’s Primary location, as specified in Configuration > Settings > Location.



 

Candidate Experience


With Enable Country Selection Enabled


Whenever an Applicant completes their Profile, Application, or Preliminary Information they will be prompted to indicate their country of residence in the first field of the address input view.


Choosing a country will change the options of the State/Province field, excluding states/provinces that don’t apply to the  selection; and appropriately change the field label of the Zip/Postal Code field.



 

With Enable Country Selection Disabled


Whenever an Applicant completes their Profile, Application, or Preliminary Information, they will not be prompted to indicate their country of residence. 


The options of the State/Province field will be determined by the country that is associated with the customer’s Primary location, as specified in Configuration > Settings > Location; as the field label of Zip/Postal Cod.

 

 

Administrative Experience


There are no significant administrative experiences specific to Enable Country Selection

 

Configurations


Admin-facing Configurations


The following configurations can be set within the Configuration experience, as an Administrator-type user:


System Settings > Onboarding > Enable Country Selection


Localizations


There are no localizations specific to Enable Country Selection

 

Known Issues and Limitations

  • Country selection is limited to the United States and Canada