Introduction
Able supports staffing organizations who operate in both the United States and Canada. For customers based in US or Canada, they may only do business in their primary country of operation. This makes it unnecessary to prompt Applicants for a country in which they reside; Applicants should also never be prompted to select a State or Province which doesn’t exist in the country in which they reside.
With the introduction of the Enable Country Selection config, we’re now making it easier to give customers control over the Recruiter and Candidate experience around country and locale, while providing more sensible defaults based on the customer’s economic nexus.
Feature Glossary
There are no glossary terms specific to Enable Country Selection
Recruiter Experience
Using “Add an Applicant”
Whenever a Recruiter is creating a new Applicant using the Add Applicant view, they will retain the ability to choose the Country in which the Applicant resides, regardless of the status of the Enable Country Selection configuration.
The Add Applicant view will now set the Country field to the same country that is associated with the customer’s Primary location, as specified in Configuration > Settings > Location
Using “Quick Add”
Whenever a Recruiter creates a new Applicant using the Quick Add experience, there is no country selection prompted. The new Applicant will be created with their Country record set to the same country that is associated with the customer’s Primary location, as specified in Configuration > Settings > Location.
Candidate Experience
With Enable Country Selection Enabled
Whenever an Applicant completes their Profile, Application, or Preliminary Information they will be prompted to indicate their country of residence in the first field of the address input view.
Choosing a country will change the options of the State/Province field, excluding states/provinces that don’t apply to the selection; and appropriately change the field label of the Zip/Postal Code field.
With Enable Country Selection Disabled
Whenever an Applicant completes their Profile, Application, or Preliminary Information, they will not be prompted to indicate their country of residence.
The options of the State/Province field will be determined by the country that is associated with the customer’s Primary location, as specified in Configuration > Settings > Location; as the field label of Zip/Postal Cod.
Administrative Experience
There are no significant administrative experiences specific to Enable Country Selection
Configurations
Admin-facing Configurations
The following configurations can be set within the Configuration experience, as an Administrator-type user:
System Settings > Onboarding > Enable Country Selection
Localizations
There are no localizations specific to Enable Country Selection
Known Issues and Limitations
Country selection is limited to the United States and Canada